Service Management, Retail

Study mode:On campus Study type:Full-time Languages: English
Foreign:$ 11.8 k / Year(s) Deadline: Jan 15, 2025
103 place StudyQA ranking:2899 Duration:24 months

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The programme combines in-depth subject knowledge of the services sectors, a cutting edge research environment, and up to date professional applications. When applying to the Master´s programme in Service Management you choose one of three different specialisations: Logistics, Retail or Tourism. Teaching is in English and we have students from all around the world.

Features of the specialisation Retail

The rapid development in retail, including global challenges and new ways of conducting sales, require more qualified staff. You study relevant literature and analyse phenomena and situations such as organisation theory, customer relations, sustainability and place development. You will gain deeper knowledge in retail marketing, store planning, CSR, sustainability, supply chain management, and customer relationship management.

Career prospects

A master in service management, retail, is a good starting point for those seeking a career in developing and organising new business ideas and concepts within retail. Graduates will be able to work as managers, analysts, consultants or researchers in the retail industry or in other parts of the service sector.

Programme modules/coursesService Management: Theory of Science and Research Fields (15), Managing ServiceOrganisations (15), Methods in Social Sciences (15), ServiceLogistics in Retail (7.5), Marketing and Branding in Retail(7.5), Sustainability in Service Organisations (15), Internationalisationand Place Development in the Retail Sector(15), Masters Thesis (30).

Admission requirementsA Bachelor's degree equivalent to 180 ECTS credits, including two semesters, 60 higher education credits, of studies in Social Sciences, Service Management, Business Administration or equivalent. To be eligible for the course students must also have a minimum average grade in their Bachelor's studies equivalent to 3.0 in cumulated grade point average (CGPA) out of 4, C in the ECTS grading scale, and B in the American grading scale. For students with Swedish undergraduate studies the minimum requirement is G. English 6/English Course B.Selection criteriaBased on Bachelor?s degree essay, grades of relevant courses and letter of intent. English Language Requirements IELTS band: 6.5 TOEFL paper-based test score : 575 TOEFL iBT® test: 90

Lund University Global Scholarship programmeThe Lund University Global Scholarship programme is targeted at top academic students from countries outside the EU/EEA (and Switzerland). You apply for a Lund University Global Scholarship after you have applied for the programme/or free-standing course you wish to study at Lund University.

Swedish Institute scholarshipsThe Swedish Institute offers several scholarship programmes for international students studying at Bachelor's, Master's, PhD and post-doctoral levels.

Swedish Institute Study Scholarship:

The Swedish Institute Study Scholarships target highly qualified students across two categories:

Category 1: Students from the following 12 developing countries: Bangladesh, Bolivia, Burkina Faso, Cambodia, Ethiopia, Kenya, Mali, Mozambique, Rwanda, Tanzania, Uganda and Zambia. Category 2: Students with citizenship from countries on the DAC list (note there are some exceptions).

In the 2013 application round over 30 of Lund University's study programmes are nominated for this scholarship.

Other Swedish Institute Scholarships:

* Visby Programme - Swedish Institute Baltic Sea Region
* Swedish Institute Scholarships for East Europe
* Swedish-Turkish Programme

US Student FinanceLund University is a participating institution in the US Government Federal William D. Ford Direct Loan Program for undergraduate, Masters and doctoral programmes. This includes the Stafford Loans and the Graduate Plus Loans. Please note that this loan programme is only available to US citizens or eligible non-citizens. Read more about US student finance and Lund University.

Canadian Loan SchemesLund University is registered with the Canadian tax authorities and accordingly we accept students with Canadian loan schemes.

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