This qualification reflects the use of individuals who use a selection of well-developed retail traveling or wholesale sales and operational capabilities and solid understanding of industry operations to coordinate traveling services. Working with discretion and conclusion, they work with some freedom and under limited oversight using policies, strategies and procedures to direct work activities.This qualification provides a pathway to work from the retail store or excursion wholesale sector for employers that cover or specialise in leisure, and corporate, national or global sales.Work could be undertaken in an office, shop front, or internet or mobile environment.Possible job names include:telephone center sales agentcorporate consultantcruise consultantcustomer service agentdomestic traveling consultantincentive coordinatorinternational traveling consultantmobile traveling consultantonline travel consultantreservations sales agentwholesale consultant.No occupational licensing, certification or specific legislative requirements affect the qualification at time of book.
Program Overview:
The Travel program at Holmesglen Institute provides students with comprehensive knowledge and practical skills essential for a successful career in the dynamic tourism and travel industry. This course is designed to equip learners with an in-depth understanding of global travel operations, customer service excellence, and industry-specific technology applications. Throughout the program, students will explore various aspects of the travel sector, including travel planning, destination management, airline and accommodation operations, and tourism marketing strategies. The curriculum emphasizes both theoretical concepts and real-world applications, ensuring graduates are prepared to meet the evolving needs of travelers and employers.
Course Content:
Students will engage in modules covering the fundamentals of the travel and tourism industry, including an overview of industry structures and trends. They will develop practical skills in customer service, sales, and communication, which are vital for providing exceptional client experiences. The program also offers specialized training in using industry software such as reservation systems, booking platforms, and customer relationship management tools. Students will learn about sustainable tourism practices, cultural awareness, and the importance of safety and security in travel settings. With a focus on international travel, the program addresses visa requirements, travel documentation, and global tourism policies.
Industry Placement and Practical Experience:
A key component of the program involves industry placement opportunities, allowing students to gain firsthand experience in travel agencies, airlines, accommodation providers, or tourism organizations. This practical exposure enhances employability by providing real-world insights and professional connections within the industry. Students are encouraged to participate in internship programs, industry projects, and networking events, fostering a deeper understanding of industry operations and innovations.
Career Opportunities:
Graduates of the Travel program are well-positioned for roles such as travel consultant, tourism officer, airline customer service agent, reservations officer, and events coordinator. The course prepares students for employment in various sectors related to travel and tourism, including travel agencies, airlines, cruise lines, and hospitality services. With the global tourism market continually expanding, this program offers valuable pathways to exciting international and domestic career opportunities.
Learning Outcomes:
Upon completing the program, students will possess strong communication and interpersonal skills, a thorough understanding of travel industry practices, and the ability to use industry-specific technology. They will be equipped to deliver outstanding customer service, manage travel arrangements efficiently, and implement sustainable tourism strategies. The program fosters critical thinking, problem-solving, and teamwork skills essential for success in the fast-paced travel industry.
Whether you are passionate about exploring the world, assisting others to discover new destinations, or working within a global industry, Holmesglen’s Travel program provides a solid foundation for your career in tourism and travel services.
Admission requirements typically include the completion of Australian Year 12 or equivalent with satisfactory grades, with some programs requiring prerequisites in English and Mathematics. Applicants may need to demonstrate proficiency in English through tests such as IELTS, with a minimum score often set at 6.0 overall, and no band less than 5.5. Additionally, relevant work experience or a personal statement outlining interest in the field can strengthen an application. For international students, a valid student visa must be obtained following official immigration procedures. The program may also require submission of academic transcripts, proof of identification, and health insurance coverage. In certain cases, an interview or supplementary assessment may be conducted to evaluate applicant motivation and suitability. Prior knowledge of tourism or travel-related subjects is advantageous but not mandatory. Suitability for the program includes strong communication skills, hospitality orientation, and an enthusiasm for exploring global destinations. Meeting the above criteria does not guarantee admission, as places are competitively allocated based on academic performance and interview results where applicable. The institute emphasizes inclusivity and values diverse backgrounds, encouraging applications from all eligible candidates. Upon acceptance, students are often required to attend orientation sessions, complete initial assessments, and adhere to college policies and dress codes. The overall aim of the admissions process is to select motivated individuals who are committed to developing careers in the dynamic travel and tourism industry.
Tuition fees for the Travel program at Holmesglen Institute vary depending on the level of study and student status. Domestic students can expect to pay approximately AUD 8,000 to AUD 12,000 per year for full-time study, which covers tuition costs. International students typically have higher fees, often ranging from AUD 15,000 to AUD 20,000 annually. These fees are indicative and subject to change annually; prospective students should consult the Holmesglen website or contact the admissions office for the most current information.
In addition to tuition, students should budget for associated costs such as textbooks, materials, and supplies, which can amount to approximately AUD 1,000 to AUD 2,000 per year. Accommodation is another significant expense, with on-campus dormitories and off-campus rentals varying in price depending on the location and type of accommodation. Students may also incur costs related to transportation, insurance, and personal expenses.
Financial assistance options are available for eligible students. Holmesglen offers a range of scholarships and bursaries to support students based on academic achievement, financial need, or specific criteria. These scholarships can reduce tuition costs significantly and are awarded annually. Furthermore, government-funded financial aid programs, such as the Commonwealth Supported Place (CSP) and Other Commonwealth Assistance, may be available to domestic students, helping to offset tuition costs.
Students are encouraged to explore payment plans offered by Holmesglen, which allow for spreading payments over the semester or year, making budgeting more manageable. International students are often required to demonstrate evidence of funds to cover tuition and living expenses as part of their visa application process, which underscores the importance of planning financial arrangements in advance.
Students planning to study at Holmesglen should also consider the possibility of part-time work, which can help supplement their income during their studies. Holmesglen's location in Melbourne provides access to a range of employment opportunities in the travel, tourism, and hospitality industries, which can be advantageous for practical experience and financial support.
Overall, students should prepare a comprehensive financial plan before commencing their studies, taking into account tuition fees, living expenses, study materials, and potential sources of income and financial assistance. The university’s financial services department offers guidance and support to help students navigate these options.
The Travel program at Holmesglen Institute offers students comprehensive training and education in the dynamic and evolving travel and tourism industry. This program is designed to equip students with the essential knowledge, skills, and practical experience needed to pursue a successful career in various sectors of the travel industry, including travel agencies, tour operations, tourism services, and customer service roles. The curriculum covers a broad range of topics such as travel and tourism principles, customer service excellence, sales techniques, itinerary planning, destination knowledge, and the use of industry-standard booking and management systems. Students also gain valuable insights into the global travel market, cultural awareness, and sustainable tourism practices, which are increasingly important in today's interconnected world.
Holmesglen's travel program emphasizes practical learning through industry placements, work-based projects, and simulations to ensure that students are workplace-ready upon graduation. The program is delivered by experienced industry professionals who bring real-world insights and the latest industry standards into the classroom. Additionally, students have access to modern facilities equipped with up-to-date technology to simulate real travel agency environments, supporting their hands-on training.
Graduates of the program are well-prepared to enter diverse roles within the tourism and travel sectors, including travel consultant, reservations officer, tourism officer, and event coordinator. The Institute maintains strong connections with industry partners and professional associations, which facilitate networking opportunities, internships, and job placements for students. The program also provides pathways to further education and specialized training, enabling graduates to advance their careers within the travel industry.
Overall, Holmesglen’s Travel program combines theoretical knowledge with practical skills, fostering a comprehensive understanding of the travel and tourism industry, preparing students for a rewarding career in a fast-paced and expanding global market. The program reflects current industry trends and standards, ensuring that students are equipped to meet the challenges of the contemporary travel environment and contribute positively to the industry’s growth and sustainability.