Health Support Services

This qualification reflects the use of workers who provide support to its effective operation of healthcare services. At this level workers complete tasks under supervision involving known routines and procedures or complete regular but variable activities in cooperation with others in a group environment. Regardless of accreditation, legislative, and regulatory or certification requirements affect this eligibility at that time of publication.

The Health Support Services program at GOTAFE is designed to equip students with the essential skills and knowledge required to assist in providing quality healthcare support across various settings. This comprehensive course covers a wide range of topics necessary for supporting healthcare teams, caring for patients, and promoting wellness within diverse communities. Throughout the program, students will learn about the fundamentals of patient care, effective communication, infection control, and confidentiality to ensure safe and ethical practice.

The curriculum includes practical training components that enable students to develop hands-on experience in assisting with daily living activities, supporting individuals with chronic conditions, and understanding the importance of teamwork within healthcare environments. Students will also explore topics such as first aid, basic anatomy and physiology, and understanding of medical terminology, which are critical for effective communication and competency in health support roles. It prepares graduates to work under supervision in a variety of settings including community health centers, aged care facilities, hospitals, and disability services.

The program emphasizes a person-centered approach, fostering empathy and cultural sensitivity when working with diverse populations. It also provides foundational knowledge in health and safety guidelines, legislation, and ethical considerations relevant to health support work. The course combines classroom-based learning with practical placements, ensuring students are confident in applying their skills in real-world scenarios.

Graduates of this program will be qualified to assist registered healthcare professionals and contribute directly to improving patient wellbeing and quality of life. Upon successful completion, students will receive a nationally recognized qualification that opens doors to diverse employment opportunities within the healthcare sector. The program is suitable for individuals passionate about making a positive impact in people's lives through supportive and compassionate healthcare practice.

Program Requirements: The Health Support Services program at GOTAFE is designed to prepare students to provide essential support within healthcare settings, focusing on assisting nursing staff, allied health professionals, and community health teams. To enroll in this program, applicants typically need to meet specific entry criteria, which may include completion of Year 12 or equivalent education. Prior experience or background in health or community services can be advantageous but is not mandatory. Prospective students must demonstrate strong communication skills, empathy, and the ability to work effectively within a team environment. The program may require the completion of a valid Working with Children Check and a Police Check to ensure suitability for working with vulnerable populations. Additionally, applicants might need to undertake a pre-admission interview or provide referees' reports to assess motivation and suitability for the role. Once enrolled, students are expected to complete compulsory coursework that covers topics such as client care, infection control, communication techniques, and understanding health and safety standards. Practical placements are a significant component of the program, allowing students to gain hands-on experience in real-world settings like hospitals, aged care facilities, or community health centers. Attendance at all scheduled classes, tutorials, and clinical placements is mandatory to meet program requirements. Students must also adhere to GOTAFE's policies on professionalism, confidentiality, and ethical conduct. Successful completion of the course requires passing all assessments, including written exams, assignments, and practical evaluations. Graduates from the program will be equipped with foundational skills in health support services, enabling further pathway opportunities into more advanced healthcare qualifications or direct employment within healthcare sectors. Overall, the program aims to develop competent, caring, and responsible health support workers who are prepared to contribute positively to patient care and community health initiatives.

The financing options for the Health Support Services program at GOTAFE are designed to accommodate a diverse range of students, ensuring access to quality education regardless of financial background. Domestic students may be eligible for government subsidies through the Victorian Government’s TAFE Funding programs, which significantly reduce the cost of tuition. These subsidies are often contingent upon criteria such as residency status, prior education, and age, and may cover the majority of tuition fees, leaving students responsible for small co-contributions. International students, on the other hand, typically pay full tuition fees, which are outlined on the official GOTAFE website and vary depending on the specific course and duration.

Students can also explore various financial assistance options, including payment plans and scholarships offered by GOTAFE and external organisations. GOTAFE provides flexible payment arrangements, allowing students to pay their fees in installments, thereby easing the financial burden. Scholarships are available based on academic merit, financial need, or specific eligibility criteria such as Indigenous status or regional residency. It is recommended that students review the scholarships and bursaries section on the official GOATE website or contact the institution’s student services for detailed information about eligibility and application procedures.

In addition, students may consider private loans or financial aid from external providers, though these are generally not managed directly by GOTAFE. For those employed, some employers offer sponsorship or reimbursement programs for employees undertaking relevant training, which can significantly offset the cost of the program. Additionally, the Australian government occasionally offers grants or subsidies for specific health-related training, which interested students should verify through official government channels.

International students should also consider student visa requirements and associated costs, including tuition, health insurance, and living expenses, which are separate from the course fees. It is advisable to plan financially for the entire duration of studies, including associated costs such as textbooks, supplies, and accommodation.

Overall, financing health support services education at GOTAFE involves a combination of government funding, institutional support, scholarships, and personal financial planning. Prospective students are encouraged to consult the official GOTAFE website or contact the admissions office directly to obtain current information on fees, financial aid options, and application deadlines.

The Health Support Services program at GOTAFE is designed to prepare students for a vital role in the healthcare industry by providing comprehensive training and education in health support services. This program aims to equip students with essential skills necessary for assisting healthcare professionals and supporting patient care across a variety of medical settings. The curriculum covers a wide range of topics, including basic healthcare practices, infection control, communication skills, and patient safety protocols. Emphasis is placed on developing practical skills through hands-on training, simulated scenarios, and work placements in real healthcare environments. Students learn to assist with daily activities for patients, support nursing staff, and help create a safe and comfortable environment for those receiving care.

The program is ideal for individuals seeking to enter the health sector quickly or those wishing to build foundational knowledge before pursuing further qualifications in nursing or allied health fields. It typically offers a pathway to employment in hospitals, clinics, aged care facilities, and community health services. The course also addresses important aspects of health and safety, ethical considerations, and the importance of patient confidentiality. With a strong focus on practical competency, the program prepares graduates to handle diverse situations professionally and compassionately. Successful completion of the course often leads to employment as a healthcare assistant, personal care assistant, or support worker. The program also aligns with industry standards and National Health Workforce CLS standards, ensuring graduates are workforce-ready and able to meet the demands of modern healthcare environments.