This qualification reflects the use of community service workers who design and send person-centred services to groups or individuals. Workers might provide support, advocacy or interventions to individual customers, communities or groups across a variety of services. At this level, workers might be autonomous with limited responsibility within established parameters and could be asked to manage and lead different workers in projects or teams. Work may occur in a selection of community assistance, case work or case management contexts.No licensing, legislative, regulatory or certification requirements affect this eligibility at the time of book.