Master's Programme in Service Management and Logistics

The Master’s Programme in Service Management and Logistics at Lund University is a comprehensive two-year master's degree designed to equip students with the essential skills and knowledge to excel in the dynamic fields of service management, logistics, and supply chain operations. This program provides a multidisciplinary approach, integrating theories from business administration, logistics, marketing, and operations management to prepare graduates for challenging roles within service and logistics industries worldwide. Throughout the program, students will explore core concepts such as service development and innovation, strategic planning, supply chain management, transportation, and distribution strategies, alongside modern tools and technologies used in logistics planning and execution. The curriculum emphasizes practical applications through case studies, project work, and collaboration with industry partners, ensuring students gain real-world experience and a strong understanding of the current market demands. Students will also have opportunities to develop critical skills in problem-solving, analytical thinking, and digital tools relevant to service and logistics management. The program is suitable for individuals aiming to pursue careers as service managers, logistics coordinators, supply chain analysts, or operations consultants in diverse sectors including transportation, manufacturing, consulting, and public administration. With a strong international orientation, the programme attracts students from around the globe, fostering a multicultural learning environment. Lund University’s close ties with industry and research institutions provide students access to cutting-edge knowledge, networks, and internship opportunities. Graduates of the programme will be well-positioned to contribute to efficient service delivery and supply chain processes, enhancing organizational competitiveness and customer satisfaction in a globalized economy. By completing this master's degree, students will be equipped with the theoretical foundation and practical skills necessary to lead and innovate within the complex and evolving landscape of service management and logistics.

The Master’s Programme in Service Management and Logistics at Lund University is a comprehensive and forward-looking degree designed to equip students with the essential skills and knowledge needed to excel in the dynamic fields of service management and logistics. This programme focuses on developing a deep understanding of how to effectively manage service delivery processes, optimize supply chains, and enhance customer satisfaction in a global context. Throughout the programme, students explore key themes such as operations management, strategic planning, digital transformation, sustainable logistics, and service innovation.

The curriculum is structured to provide a solid foundation in both theoretical concepts and practical applications. Students engage in coursework that covers supply chain design, logistics planning, transportation management, service quality, and operational efficiency. Emphasis is placed on the integration of digital tools and information systems to improve decision-making and process optimization. Additionally, the programme encourages critical thinking about sustainability and ethical considerations in service management and logistics, preparing students to implement responsible and environmentally-friendly practices.

Hands-on learning is a central aspect of the programme. Students participate in case studies, group projects, and real-world assignments that simulate industry challenges. University collaborations with industry partners offer internship opportunities, allowing students to gain practical experience and expand their professional network. The programme also emphasizes leadership, communication skills, and strategic thinking to prepare graduates for managerial roles.

Graduates of the Master’s Programme in Service Management and Logistics are well-prepared to pursue careers in various sectors, including transportation companies, logistics providers, manufacturing firms, and service organizations. They are equipped to take on roles such as logistics analyst, supply chain manager, service manager, and operations coordinator. The programme also serves as a strong foundation for those interested in pursuing doctoral studies or research careers in related fields.

Overall, this programme at Lund University offers a rigorous, internationally oriented education that combines theoretical insights with practical skills, ensuring graduates are competitive in the global job market and capable of contributing to innovative solutions in service management and logistics.

The Bachelor’s programme in Service Management and Logistics at Lund University requires applicants to meet specific academic and language proficiency criteria. Candidates must hold a completed upper secondary school qualification equivalent to the Swedish gymnasium. This includes a strong foundation in mathematics, social sciences, and language skills. Additionally, applicants must demonstrate proficiency in English, evidenced by standardised tests such as IELTS (minimum overall score of 6.5) or TOEFL (minimum total score of 90, internet-based test). Prior studies or experience in business administration, economics, or related fields are advantageous but not mandatory. The selection process primarily considers academic performance, motivation letters, and relevant experience. The University does not specify a strict minimum grade point average but emphasizes the importance of high academic achievement in relevant subjects. For international students, supplementary documentation such as diplomas, transcripts, and course descriptions in English or Swedish are required for assessment. Additionally, some courses may require specific prerequisites or related coursework, which will be considered during the admission process. The programme is designed to be accessible to students with various educational backgrounds, provided they have met the basic entry criteria. Once admitted, students are expected to complete core courses in service management, logistics, business law, and supply chain management, which build theoretical knowledge and practical skills. The programme also emphasizes international perspectives and practical applications, preparing graduates for career roles in service industries, logistics companies, consulting firms, and other related sectors. Financial requirements, such as proof of sufficient funds for international applicants, are also part of the admission process but are not specific programme requirements. Overall, prospective students should ensure they meet the general admission criteria set by Lund University for undergraduate studies and prepare their application documents accordingly.

The Financing studies for the Service Management, Logistics program at Lund University encompass a comprehensive overview of financial aspects related to higher education, including tuition fees, scholarship opportunities, student financial aid, and cost of living considerations. As of the latest available information, Lund University offers a variety of options for prospective and current students to finance their studies. For international students from non-EU/EEA countries, tuition fees are applicable, and these fees vary depending on the program and level of study. For the Service Management, Logistics program, the tuition fee for the academic year is set in accordance with the university's standard rates for master's programmes. These fees are usually around 140,000 SEK per year, but students should verify the exact amount each academic year as adjustments may occur.

Students are encouraged to explore scholarship opportunities offered by Lund University, which include the Lund University Global Scholarship, aimed at highly qualified international students applying for master's programmes. The scholarship covers either full or partial tuition fee waivers, reducing financial burdens significantly. Additionally, there are other external scholarship options available through government programs, private foundations, and organizations supporting international students.

Regarding living expenses, students should budget for accommodation, food, transportation, study materials, and personal expenses. Lund is a student city with a relatively high cost of living, and estimated monthly expenses range from 8,000 to 12,000 SEK, depending on accommodation choices and lifestyle. Students can seek part-time employment opportunities within Lund or Sweden, although such employment may be limited by work permit regulations for non-EU/EEA students.

The university also offers guidance and support services for students seeking financial aid, including advice on budget management and employment options. Students are advised to plan their finances well in advance of their studies and to explore all available funding sources to ensure financial stability throughout their degree programme. Overall, financing studies at Lund University requires careful planning, awareness of available scholarships and external financial aid options, and a realistic assessment of living costs in Lund.

The Master’s Programme in Service Management and Logistics at Lund University is a multidisciplinary program designed to provide students with comprehensive knowledge and skills in the fields of service management, logistics, and supply chain operations. The program emphasizes the importance of understanding customer-oriented service strategies, efficient logistics processes, and sustainable practices within various industries. It prepares students for careers in areas such as supply chain management, logistics consultancy, and service development across a wide range of sectors, including transportation, manufacturing, retail, and public services. The curriculum combines theoretical foundations with practical applications, offering courses in logistics optimization, service design, strategic management, and information technology systems relevant to logistics and service industries.

Students will also gain insight into current challenges faced by organizations in managing complex service networks, including digital transformation, globalization, and sustainability issues. The program encourages an analytical approach to problem-solving and decision-making, fostering skills in project management, data analysis, and innovative thinking. During their studies, students have opportunities to participate in case studies, industry projects, and collaboration with business partners, enhancing their practical understanding and readiness for the workforce.

Lund University’s strategic location in Scandinavia, with its strong ties to industry and academia, enables students to engage in real-world projects and internships, broadening their professional networks. The program typically spans two years, culminating in a Master's degree, and students are prepared for leadership roles or further academic pursuits in the fields of service management and logistics. The international environment promotes cultural awareness and prepares graduates to operate effectively in global markets. Overall, the Master’s Programme in Service Management and Logistics offers rigorous academic training combined with practical experience, aimed at equipping students with the competencies needed to excel in the dynamic fields of service and logistics management across the world.