Customer Engagement

This qualification reflects the role of individuals employed in a selection of advanced customerservice roles.Duties at this degree would include working using multiple communication channels, offering exceptional customer service, staying with key performance indexes, working in a team atmosphere, providing service to some team, providing technical information along with catching data.Individuals will work under supervision, but might have some authority to delegate.Licensing/Regulatory InformationNo licensing, legislative or certification conditions apply to the eligibility at that time of book.

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