This qualification reflects the function of skilled operators using a wide selection of hospitality support, sales or operational skills together with basic skills and solid understanding of industry surgeries to plan, monitor and evaluate the work of downline. They operate independently or with limited guidance from the others, and also utilize discretion to fix non-routine problems.This qualification provides a pathway to work as a boss in hospitality organisations such as restaurants, hotels, motels, clubs, bars, caf\u00e9s, along with coffee shops. This qualification allows for multi-skilling and also such as specialisation in accommodation services, food and beverage, and gaming.Possible job names include:bar manager or team leaderconciergeduty managerfood and beverage manager or team leaderfront office supervisor or team leaderhousekeeping boss or team leadergaming boss or team leadershift manager.No occupational licensing, certification or special legislative requirements apply to the qualification during time of publication.
There are no entrance requirements for this qualification.